Shipping & Delivery Policy
Thank you for shopping with Paradis Luxury Private Limited. We take great pride in delivering luxury products with care, safety, and efficiency. Please review our Shipping & Delivery Policy below.
Order Processing
- All confirmed orders are processed within 1–2 business days (excluding Sundays and national holidays).
- Once shipped, you will receive an email or SMS with tracking details.
Shipping & Delivery Timelines
- Delivery usually takes 3–7 working days depending on your location.
- Remote areas may require additional time for delivery.
- Delays may occur due to weather, operational issues, courier delays, or circumstances beyond our control.
Shipping Charges
- Shipping charges may vary based on order value, weight, or location.
- Any promotional free-shipping offers will be mentioned during checkout.
Order Tracking
Once your order is shipped, you may track it using the tracking link provided by our courier partner.
Delivery Attempts
- Our courier partner will make up to 3 delivery attempts.
- If the delivery is unsuccessful due to incorrect address or repeated unavailability, the package may be returned to us.
Damaged or Tampered Parcels
We request you to not accept a delivery if the package appears tampered with or damaged.
If you receive a damaged product inside, please contact us within 24 hours of delivery with:
- Order ID
- Photos/videos of product and packaging
International Shipping
Currently, we do not offer international shipping unless stated otherwise.